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14 - Uninstalling, frequently asked questions

Iris leaves the way it came in, without leaving anything broken behind.

Uninstalling

System → Manage → Extensions, search for "Iris", uninstall the package. What remains, and why:

  • Your files, in images and files: Iris deletes none of them.
  • Images and documents inserted into articles: plain HTML, readable without Iris.
  • Redirects of images switched to WebP: they keep old addresses alive.

The formats Iris added to the media manager are removed, and only those.

Frequently asked questions

Iris Media Library is in Components, not in Content. The System - Iris plugin is disabled: enable it in System → Plugins. Galleries, for their part, belong in Components → Iris Galleries (from Iris 3.0.055).

I imported my SP Easy Image Gallery albums: what next? The What next? block on the import page says what is left: check the galleries, replace SP wherever it is still shown, then remove it (from Iris 3.0.058). See the Galleries chapter.

An image is "used", and I cannot see where. The Show where button in its details tells you: often an unpublished article, a forgotten module, or a template file.

Files seem to be missing from the list. Look at the Search button: if it reads filters on, a filter is active.

I can neither delete nor rename a folder or a file: 403 error. The host refuses DELETE and PUT requests. Update Iris: from 3.0.210 it no longer uses them. See the Organising folders and files chapter.

I removed images from an "A folder" gallery, and they are still on the site. The folder makes the gallery: a file left in it comes back at the end of the gallery. From Iris 3.0.210, the "-" of a row offers to hide the image or to delete the file. See the Galleries chapter.

My hosting runs Nginx. Redirects for the switch to WebP do not work there. Lighten while keeping the format: no link changes.

PDF files have no thumbnail. The server lacks Imagick and Ghostscript. Options → Formats says what is missing.

Does Iris change my images behind my back? Only on upload, according to your settings, and when you ask to lighten them. Nothing else.

Up to date for Iris 3.0.210. Features added after 3.0.045 show the version that brings them.