This is a translation provided for convenience. Only the French version is legally binding.
Seller identification
- Name: Joomanji, trading name of Magnytudeweb
- Status: entrepreneur individuel (French sole trader)
- Address: Metz
- SIRET: 52256405300018
- VAT: "TVA non applicable, article 293 B du CGI" (VAT not applicable, article 293 B of the Code général des impôts, the French general tax code)
- Email:
This email address is being protected from spambots. You need JavaScript enabled to view it. - Publication director: Cyrille POUSSIN
- Website host: PlanetHoster
Article 1. Purpose and scope
These general terms and conditions of sale (the "GTCS") govern the sale, by the Seller, of software extensions intended for the Joomla content management system, marketed from the joomanji.eu website (the "Site").
They apply to any order placed on the Site, without restriction or reservation, and prevail over any other document of the Client, in particular its general conditions of purchase.
Any order implies full and unreserved acceptance of these GTCS, evidenced by a tick box when the order is confirmed.
The Seller sells both to consumers within the meaning of the Code de la consommation (French consumer code) and to professionals. Provisions expressly reserved for consumers do not apply to professional clients, and vice versa.
Article 2. Definitions
- Client: any natural or legal person placing an order on the Site.
- Consumer: any natural person acting for purposes which are outside his or her commercial, industrial, craft, professional or agricultural activity.
- Professional: any natural or legal person acting for purposes falling within the scope of his, her or its professional activity.
- Product: a Joomla extension published by the Seller (template, module, plugin, component or package), together with its documentation.
- Subscription: the right of access, for a fixed period, to the downloads, updates and support relating to a Product.
- Plan: the scope of the Subscription, expressed as a number of sites covered by support and updates (for example 1 site, 5 sites, unlimited sites).
- Client account: the Client's personal area on the Site, from which he or she accesses downloads and the update key.
Article 3. Nature of the products and software licence
3.1 GNU GPL licence
The Products are extensions of the Joomla system, which is itself distributed under the GNU General Public License. The source code of the Products is consequently distributed under the GNU GPL version 2 or later, the text of which is supplied with each Product.
The Client therefore enjoys, in respect of the code, the freedoms conferred by that licence: to use it, study it, modify it and redistribute it, on an unlimited number of sites.
3.2 What the Client actually buys
The Subscription does not restrict the rights conferred by the GPL. It relates exclusively to services:
- access to the installation files from the Client account,
- access to updates, fixes and new versions for the duration of the Subscription, through the update channel built into Joomla,
- technical support under the conditions set out in article 10,
- access to the documentation.
The Plan chosen determines the number of sites for which these services are owed. It does not constitute a limitation of the right to use the code.
3.3 Items not covered by the GPL
Items which do not constitute server-side executable code, in particular images, illustrations, fonts, trade marks, logos, product names, demonstration content and documentation, remain the exclusive property of the Seller or of its licensors and are not covered by the GPL licence. Their reproduction or reuse outside the normal use of the Product is subject to prior written authorisation.
3.4 Prohibition on use of the trade mark
Redistribution of the code, authorised by the GPL, confers no right over the Seller's trade marks, trading names and logos. Any redistributed version must be released under a distinct name, without reusing the Seller's product names or logos, and without giving the impression of a commercial connection with the Seller.
Article 4. Orders
The Client selects the Product and the Plan desired, checks the details of the order, corrects any errors where applicable, accepts these GTCS, then confirms the order.
Confirmation of the order entails an obligation to pay. The sale is definitively formed only when the price has actually been collected.
A confirmation email summarising the order is sent to the Client. The invoice is available in the Client account.
The Seller reserves the right to refuse any order that is abnormal in character, placed in bad faith, or coming from a Client with whom a payment dispute is ongoing.
Article 5. Prices
Prices are stated in euros on the Site and are exclusive of tax, the applicable tax being specified before the order is confirmed.
The Seller currently falls under the VAT exemption scheme for small businesses, article 293 B du CGI (article 293 B of the French general tax code).
For Clients established in another Member State of the European Union, the VAT regime applicable to electronically supplied services is applied in accordance with the regulations in force and displayed before the order is confirmed. Taxable professional Clients may provide a valid intra-Community VAT number with a view to the application of the reverse charge mechanism, where that mechanism applies.
The Seller may change its prices at any time. The applicable price is the one displayed on the day of the order.
Connection and telecommunication costs needed to access the Site remain the responsibility of the Client.
Article 6. Payment
Payment is made online, in full, by bank card or by any other means offered on the Site, through the secure payment provider PayPal.
The Seller never has access to the Client's bank details, which are transmitted directly and in encrypted form to the payment provider.
Access to the Product is opened only after the price has actually been collected. If authorisation is refused or payment fails, the order is cancelled automatically.
In relation to professional Clients, any late payment automatically gives rise, without prior formal notice, to late payment penalties at the interest rate applied by the European Central Bank to its most recent refinancing operation plus 10 percentage points, together with a fixed indemnity for recovery costs of 40 euros, in accordance with articles L441-10 and D441-5 of the Code de commerce (French commercial code).
Article 7. Provision of the products
The Products are supplied exclusively in digital form, by download. No physical medium is shipped.
As soon as payment is confirmed, the Client accesses from the Client account:
- the installation files of the Product,
- the update key, to be entered in the administration area of the Joomla site,
- the documentation.
Access is opened immediately, or at the latest within twenty-four hours. The Client is advised to keep a copy of the downloaded files.
Article 8. Duration of the subscription and renewal
The Subscription is taken out for a period of twelve (12) months from confirmation of payment.
On expiry of the Subscription:
- Products already installed continue to work; no deactivation takes place,
- access to new downloads, updates and support is, however, suspended.
The Subscription is not subject to any tacit renewal and to any automatic debit. At its term, it simply expires. A Client who wishes to continue to benefit from updates and support takes out a new Subscription from the Client account, where applicable at the renewal rate in force.
A reminder email is sent to the Client before the expiry date, for information purposes only, and the absence of such an email cannot be held against the Seller.
The Client is informed that a Joomla site whose extensions are no longer updated is exposed to security and compatibility risks, for which the Seller cannot be held liable.
Article 9. Right of withdrawal
9.1 Principle
In accordance with article L221-18 of the Code de la consommation (French consumer code), the Consumer has in principle a period of fourteen (14) days in which to exercise the right of withdrawal in the context of a distance contract.
9.2 Exception applicable to the products sold on the Site
As the Products constitute digital content supplied on an intangible medium, article L221-28, 13° of the Code de la consommation (French consumer code) sets aside that right where performance has begun after the Consumer's prior express agreement and express waiver of the right of withdrawal.
By ticking the box provided for that purpose when ordering, the Client:
- expressly requests that performance of the contract begin immediately, before the expiry of the withdrawal period,
- expressly waives the right of withdrawal,
- acknowledges that this right will be lost as soon as the download begins.
Consequently, no refund can be granted once access to the files has been opened, save in the cases provided for in article 11.
9.3 Before downloading
A Consumer who has not ticked that box, or who has downloaded no file, retains the right of withdrawal for fourteen days and may exercise it by a simple email sent to
9.4 Professional clients
The right of withdrawal does not benefit professional Clients whose order falls within the field of their main activity.
9.5 Trial version
The Client is invited to evaluate the Product before purchase by means of the online demonstration and the documentation made available on the Site, as well as, where one exists, the free or evaluation version.
Article 10. Technical support
For the duration of the Subscription, the Client benefits from technical support relating to the installation, configuration and operation of the Product, within the limits of the Plan taken out.
- Channel: email or the support form on the Site, to the exclusion of any other.
- Language: French or English.
- Response time: two (2) working days on average, on working days and during working hours. This time is a service quality objective and not a contractual obligation as to result.
Support does not include, unless separately quoted:
- the development of specific features,
- integration, graphic customisation or rework of the Client's site,
- Joomla training,
- the diagnosis of malfunctions attributable to hosting, to other software, to a third party extension or to a change made by the Client,
- support on a version of Joomla or of PHP which is no longer supported by their respective publishers.
The Seller may refuse a support request that is abusive, insulting, or manifestly unrelated to the Product.
Article 11. Warranties
11.1 Legal warranties
Independently of any commercial warranty, the Consumer benefits from the following legal warranties, which the Seller cannot set aside:
- the legal warranty of conformity for digital content and services, provided for in articles L224-25-12 and following of the Code de la consommation (French consumer code), which allows the Consumer to obtain the bringing into conformity of non-conforming digital content, free of charge and without undue delay, and, failing that, a reduction in price or termination of the contract;
- the warranty against hidden defects, provided for in articles 1641 to 1649 of the Code civil (French civil code).
As the Product is to be the subject of continuous supply for the duration of the Subscription, the warranty of conformity applies throughout that period.
Any claim on this basis is to be sent to
11.2 Limits
The Seller does not warrant that the Products will meet all of the Client's particular needs, nor that they will operate without interruption or error, nor that they will be compatible with all existing third party extensions, hosting arrangements and configurations.
The technical prerequisites (versions of Joomla, of PHP and of the database) are stated on the page of each Product. It is for the Client to check them before purchase.
11.3 Accessibility
Where the Seller announces a level of conformity with the RGAA framework (Référentiel général d'amélioration de l'accessibilité, the French accessibility framework) or with the applicable accessibility criteria, that announcement relates to the Product as delivered in its default configuration and to its demonstration layouts. It does not prejudge the accessibility of the Client's final site, which depends on the Client's content, settings and the other components used.
Article 12. Obligations of the client
The Client undertakes to:
- provide accurate information when creating the account and placing the order,
- preserve the confidentiality of the login details and of the update key, for which the Client is responsible,
- make a full backup of files and database before any installation or update,
- test updates on a staging environment where the site is business critical,
- maintain a technical environment that complies with the Product's prerequisites,
- not use the Product for unlawful purposes.
The update key is strictly personal. Sharing, reselling or making it publicly available entitles the Seller to revoke it without refund, after formal notice has remained without effect for eight days.
Article 13. Liability
The Seller is bound by an obligation of means (best efforts).
The Seller's liability cannot be engaged:
- in the event of non-compliant use of the Product, modification of the code by the Client or by a third party, or absence of a prior backup,
- in the event of a malfunction attributable to hosting, to the network, to the browser, to Joomla itself or to a third party extension,
- in the event of loss of data, unavailability of the Client's site, loss of turnover, of customers, of search engine rankings or of image,
- in the event of a security breach resulting from the failure to update the Product, Joomla or the server environment.
In relation to professional Clients, and save in cases of personal injury or gross or wilful misconduct, the Seller's total liability, on all grounds combined, is limited to the amount excluding tax actually paid by the Client under the Subscription concerned during the twelve months preceding the triggering event.
No provision of these terms limits the rights the Consumer derives from the mandatory public policy provisions of the Code de la consommation (French consumer code).
Article 14. Force majeure
Neither party can be held liable for a failure resulting from a case of force majeure within the meaning of article 1218 of the Code civil (French civil code). If the impediment continues beyond thirty days, either party may terminate the contract by registered letter, without compensation.
Article 15. Personal data
The Seller processes the Client's personal data (identity, contact details, billing data, declared domains, support exchanges) for the purposes of order management, performance of the Subscription, invoicing and support.
Legal bases: performance of the contract and compliance with legal obligations, in particular accounting obligations. Retention periods: the duration of the contractual relationship, then ten years for accounting records; three years from the last contact for prospecting data. Recipients: the Seller, its host, its payment providers and its chartered accountant, to the exclusion of any transfer to third parties.
- Rights: access, rectification, erasure, restriction, objection and portability, exercised at
This email address is being protected from spambots. You need JavaScript enabled to view it. . The Client may lodge a complaint with the CNIL (the French data protection authority).
The detailed conditions are set out in the Site's privacy policy, which forms an integral part of these terms.
Article 16. Amendment of the GTCS
The Seller may amend these GTCS at any time. The applicable GTCS are those in force on the day of the order, a dated copy of which is provided to the Client with the order confirmation.
Article 17. Complaints and mediation
Any complaint is to be addressed in the first instance to the Seller, at
Failing an amicable solution within one month, the Consumer may have free recourse to the consumer mediator to which the Seller is affiliated, in accordance with article L612-1 of the Code de la consommation (French consumer code):
- Mediator: Cyrille POUSSIN
- Address: Metz
- Website: Joomanji.eu
Referral to the mediator presupposes that the Consumer has first attempted to resolve the dispute directly with the Seller by a written complaint.
It is stated that the European online dispute resolution platform definitively ceased its activity on 20 July 2025 and can no longer be used.
Article 18. Applicable law, language and jurisdiction
These GTCS are governed by French law.
They are drafted in French. In the event of translation, only the French version is authoritative.
A Consumer residing in another Member State of the European Union retains the benefit of the mandatory protective provisions of the law of his or her country of habitual residence.
Failing an amicable resolution, the dispute is brought before the competent French courts. The Consumer may choose to bring proceedings before the court of the place of his or her domicile or before the court of the place where the Seller resides. For professional Clients, exclusive jurisdiction is attributed to the courts in whose district the Seller's registered office is located, including in the event of multiple defendants or of a third party claim.
Article 19. Miscellaneous provisions
If any provision of these terms is declared void or unenforceable, the remaining provisions retain their full force.
The fact that the Seller does not rely on a breach does not amount to a waiver of the right to rely on it later.
The computerised records of the Seller and of its payment providers are admitted as evidence of the communications, orders and payments made between the parties.