Formulus → Responses gathers the responses of every form, newest first.
Finding a response
The Form, Status and Period filters combine. Search looks through labels and values; type id:42 to go straight to response no. 42.
Statuses
A response arrives as New. It becomes Read when first opened, then you mark it Done once handled, or Archived. The toolbar buttons change the status of several responses at once.
A response
It shows every value under its label, the date received and the form it came from. Two more things:
- Reply opens your mail program, addressed to the visitor, with the subject of their message;
- the internal note keeps what the team wants to tell itself ("called back on the 3rd, quote sent"). The visitor never sees it.
Exporting
Export produces an Excel workbook (.xlsx) or a CSV file, one column per field. It takes the whole filtered list, all pages included; if responses are ticked, only those go.
How long to keep them
GDPR asks you to keep personal data only as long as needed. Formulus → Options, GDPR tab, Keep Responses: 1, 3, 6, 12 (default), 24 or 36 months, or no limit.
The scheduled task Formulus: delete old responses (System → Scheduled Tasks) does the clearing, attached files included. It is created on installation; check that it is enabled and that Joomla's scheduler runs on your site.
Visitors' requests
The Privacy - Formulus plugin connects responses to Joomla's GDPR tools (Users → Privacy):
- an access request exports the responses sent with the requester's address;
- an erasure request deletes them, files included.
Nothing to do beyond handling the request in Joomla as usual.
Deleting
Deleting a response removes it for good, files included. Formulus asks for confirmation: a deleted response cannot be recovered.
Up to date for Formulus 1.0.237.